Privacy Policy

“The Metawebwork Privacy Policy”

1. Introduction

Metawebwork (“we”, “us”, or “our”) operates as a digital marketing agency and web technology firm based in Toronto, Canada. Our commitment to protecting the privacy of our users (“you” or “your”) is a core part of our business. This Privacy Policy outlines the types of personal data we collect, how we use this data, and the measures we take to ensure your data is protected.

2. Information We Collect

We collect various types of personal data to provide and improve our services:

  • Personal Identification Information: This includes your name and email address, which we collect when you contact us or sign up for our services.
  • Project Details: Information about your project, such as the nature of your business, specific project requirements, and your website URL.
  • Usage Data: Collected through Google Analytics, this may include your IP address, browser type, operating system, the pages of our website that you visit, the time and date of your visit, the time spent on those pages, and other diagnostic data. This helps us understand how our website is used and how we can improve it.
3. Purpose of Data Collection

We collect and use your data for the following purposes:

  • To Provide Our Services: To fulfill your requests and provide the services you have contracted us for.
  • To Improve Our Services: To understand how our services are being used, allowing us to enhance and improve our offerings.
  • To Understand Your Needs and Preferences: To better tailor our services to meet your specific requirements.
  • To Communicate with You: To respond to your inquiries, provide updates about your project, and keep you informed about our services.
4. Data Sharing

We respect your privacy and will not share your personal data with third parties except as necessary to provide our services or as required by law:

  • Google Analytics: Used to analyze website traffic and user behavior to improve our website’s functionality and user experience.
  • CRM Platforms: Employed to manage and streamline our client relationships and communications.
  • Facebook Pixel: Utilized to track the effectiveness of our Facebook advertising campaigns, optimize ads, build targeted audiences, and remarket to individuals who have interacted with our website.
  • Google Tag Manager: Allows us to manage and deploy marketing tags on our website efficiently without altering the website’s code.
5. User Rights

You have specific rights regarding your personal data, which we are committed to upholding:

  • Access: You have the right to request access to the personal data we hold about you.
  • Correction: You can request corrections to any inaccurate or incomplete personal data.
  • Deletion: You may request the deletion of your personal data. We will comply unless we are required by law to retain certain information.

To exercise these rights, please contact us at info@metawebwork.io.

6. Data Security

We take the security of your personal data seriously and implement various measures to protect it:

  • Encryption: We use encryption technologies to protect your data during transmission and while it is stored.
  • Secure Servers: Your data is stored on secure servers with restricted access, ensuring only authorized personnel can access it.
7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to monitor activity on our website and store certain information. The platforms we use include:

  • Google Analytics: Helps us understand how visitors interact with our website, providing insights that allow us to improve our content and user experience.
  • Facebook Pixel: Tracks conversions from Facebook ads, optimizes ad performance, builds targeted audiences, and enables remarketing efforts.
  • Google Tag Manager: Facilitates the management and deployment of marketing tags on our website without needing to modify the code directly.
8. Contact Information

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Email: info@metawebwork.io